Why isn't my promo code working?Updated a year ago
If your promotional code isn't working, don't worry! It might just be a simple hiccup. Here are some common reasons why it might not be working:
- Code has expired
- Promotion is not available on the merchandise in your cart
- Mistake when entering the code (remember, no spaces, and codes are case sensitive!)
- Trying to add more than one discount code
- Has not met the spending threshold to be applied
Want to know more? Check out our discount terms and conditions.
If you've double-checked everything and it's still not working, we're here for you! Feel free to contact us, and please provide the following details so we can get you taken care of:
- Discount Code
- Discount Amount
- Items you would like to purchase