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I'm missing an item from my order, what should I do?Updated 2 months ago

We're truly sorry that an item is missing from your order, and we want to make sure you get it as soon as possible. Here's what you need to do:

  1. Contact us: Please email us at [email protected] to start the process.
  2. Let us Know: Our customer support experts will assist every step of the way!
  3. Complete the Request: Confirm the correct item and we'll take care of the rest!

We'll investigate right away and send some follow-up emails if needed to make sure we have all the information we need to correct this issue. Your satisfaction is our priority, and we appreciate your understanding as we work to resolve this for you.

*Please note: A missing item(s) inquiry must be submitted within 15 days after receipt of the order that a missing item. 

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